Work Order

Work Orders

The work order option enables employee users to access employee inbox.

Inbox

Home Page > Work Orders

From the Home Page on click of the Work Orders, Inbox Page is displayed.

1. On the left side on the top feature menus are displayed.

2. On the left side on the bottom Filters Panel is displayed with the filters.

   1. Assigned to Me - The only work orders assigned to the logged-in user are displayed on the right side window.

   2. Assigned to All - It is default selected and hence the work orders assigned to anyone are displayed on the right side window.

   3. Ward- It filters the application based on the ward selected and then displays the result on the right side window.

   4. Workflow States - It appears only when the application type filter is selected and filters the application based on the application status selected and then displays the result on the right side window.

3. On the right side of the top, search parameters are displayed, which allow you to search the work order by Work Order Number, Project ID, and Project Type.

4. On the right side on the bottom, a window is provided to list the work orders based on default setting and applied filters and search parameters.

Search

Home Page > Work Orders> Inbox > Search Work Order

The search work order enables ULB employees to search for a specific work order using different search parameters.

Search Criteria

1. Ward

2. Project Type

3. Project Name

4. Work Order Number

5. Status

6. Created From Date

7. Created To Date

1. At Least one parameter is mandatory. Enter anyone for more to search for a work order.

2. The system fetches the work order created between the specified period by entering the date range in created from and created to. From Date and To Date considered as one parameter.

3. Click on the Search button to view the search results.

4. Click on the Reset button to renew the search using different parameters.

Search Result

1. Work Order Number

2. Project Name

3. Name of CBO

4. Role of CBO

5. Location

6. Status

7. Amount

View

Home Page > Work Orders > Inbox > Search Work Orders> Search Results

The work order is searched using the search work order and then click on the work order number to see the detail.

1. Click on the work order number to view the work order details.

2. Complete work order details are displayed along with attached documents and the option to download the work order in PDF.

Create

Home Page > Work Orders > Inbox > Create Work Order

To create a work order for a project, a related estimate is searched and opened to view the details. Then from the view estimate page, action Create Work Order is clicked.

1. The estimate is searched using the Search Estimate and the search result is displayed.

2. Click on the Estimate Number to view estimate details.

1. Click on the action ‘Create Work Order’, then open to create work order page.

1. All the details are filled properly and then click on ‘Create Work Order’ to create the work order. Please make a note the fields marked with asterisk are mandatory to fill.

Workflow

Creator

The Work Order Creator (WC) is responsible for creating and forwarding the work Order along with relevant documents uploaded.

WC can

• Create and forward work order

• Edit work order

Create and Forward

Work order creator (WC) has the rights to create a work order for a project and then forward it to the verifier. On creation, the WC gets the forward dialog box from which the user optionally selects the verifier’s name as assignee name, add the comments if any, and then forward the work order.

On Forward, the work order is forwarded to the verifier and the success page is displayed with the success message and work order number.

Edit

The Work order creator (WC) has the rights to edit the work order in the case the work order is sent back for any correction.

1. The work order pending for correction is available in the Inbox. Else, search for the work order using the search work order.

2. Click on the work order number to open the work order and view the details.

3. Select the Edit from the Take Action. Work order is opened into editable mode.

Verifier

The Work Order Verifier (WV) is responsible for verifying the work order and supporting documents uploaded.

WV can

• Verify and forward work order

• Send work order back to WC

Verify and forward

The WC verifies and forwards the application if the documents and information provided in the work order is found satisfactory and complete.

To verify and forward the work order

1. The work order pending for verification is available in the Inbox. Else, search for the work order using the search work order.

2. Click on the work order number to open the work order and view the details.

3. Select the Verify and Forward from the Take Action. A pop-up window is opened.

1. Select the approver’s name as Assignee Name.

2. Provide any additional information for the assignee in the comments section.

3. Click on the Choose Files button to upload any supporting documents.

4. Click on the Verify and Forward button. The work order is forwarded to the approver.

Send back

WV can send the work order back to the WC for any corrections or if any vital document has not been uploaded.

To send the work order back to the WE

1. The work order pending for verification is available in the Inbox. Else, search for the work order using the search work order.

2. Click on the work order number to open the work order and view the details.

3. Select the Send Back from the Take Action. A pop-up window is opened.

1. State the reasons for sending the work order back to WE in the comments section.

2. Click on the Choose Files button to upload any supporting documents.

3. Click on the Send Back button. The work order is placed into WE’s inbox and the work order enabled for editing.

Approver

The Approver verifies the work order and if the documents and information provided in the work order is found satisfactory, complete and as per the guideline, the work order is approved.

Approver can

• Approve the work order

• Send the work order back to WV

• Send the work order back to WC

• Reject the work order

Approve

1. The work order Pending for Approval is available in the Inbox. Else, search for the work order using the search work order.

2. Click on the work order number to open the work order and view the details.

3. Select the Approve from the Take Action. A pop-up window is opened.

1. Provide any additional information in the Comments section.

2. Click on the Approve Files button to upload any supporting documents.

3. Click on the Approve button. The estimate is approved.

Send Back

To send the work order back to the WV

1. The work order pending for approval is available in the Inbox. Else, search for the work order using the search work order.

2. Click on the work order number to open the work order and view the details.

3. Select the Send Back from the Take Action. Pop-up window is opened.

1. State the reasons for sending the work order back to the WV in the comments section.

2. Click on the Choose Files button to upload any supporting documents.

3. Click on the Send Back button. The work order is placed into WV’s inbox.

Send back to originator

To send the work order back to the WE

1. The work order pending for approval is available in the Inbox. Else, search for the work order using the search work order.

2. Click on the work order number to open the work order and view the details.

3. Select the Send Back from the Take Action. A pop-up window is opened.

1. State the reasons for sending the work order back to WE in the comments section.

2. Click on the Choose Files button to upload any supporting documents.

3. Click on the Send Back button. The work order is placed into WE’s inbox and the work order enabled for editing.

Reject

The Approver can reject the work order if the documents and information furnished by the WC does not meet the prescribed guidelines.

To reject the work order

1. The work order Pending for Approval is available in the Inbox. Else, search for the work order using the search work order.

2. Click on the work order number to open the work order and view the details.

3. Select the Edit from the Take Action. A pop-up window is opened.

1. State the reasons for rejecting the work order in the Comments section.

2. Click on the Choose Files button to upload any supporting documents.

3. Click on the Reject button. The work order is rejected, and a notification is sent to the WC informing the same.