My Works
My Works displays all assigned works orders for a CBO in a card view, categorized into in-progress and completed work orders. The action which can be performed on a work order based on the state a work order has are given below.
Accept/ Decline
CBOs have the option to view work orders via the CBO portal or the mobile app.
Step 1: Click on My Work Orders to view the work orders. Click on the specific work order.
Step 2: Click on Accept or Decline to process the work order. A success message is displayed after acceptance. The work order is declined only after confirmation from the logged-in user.
View Details
CBOs can access their work orders either through the CBO portal or the mobile app installed on the mobile. To view the details of a work order, please follow the steps mentioned below.
Step 1: Click on the My Works option on the home page.
This displays all the work orders assigned to the logged-in user.
Step 2: Scroll down to see if the logged-in user has more than one work assigned.
Step 3: Click on View Details to view the complete details of a work order.
Step 4: The Work Order details page displays the Contract Details, Work Timelines, Terms and Conditions, and the option to download Work Order PDF.
Engage Wage Seekers
A CBO user can engage or disengage the wage seekers for all its running works.
To engage wage seekers -
Step 1: Click on My Works to list all the running works.
Step 2: Click on the Engage Wage Seekers button available on the Work Order card.
Step 3: Search wage seekers by the registered Mobile Numbers and map to specific works.
Step 4: Click on Add a new wage seeker option to add wage seekers.
Step 5: Click on Submit once all the wage seekers are added. This saves the wage seeker record.
Time Extension
Step 1: The View Work Order screen contains the option to extend the Completion Period. Click on the Take Action button to view the options.
Step 2: Select the Request Time Extension option. This will open the time extension form.
Step 3: Fill in the details and submit for approval.
Step 4: On successful submission the success page is displayed with the Request ID. The request details are visible on the My Request screen.
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