Platform Capabilities

Works Overview

A Works Management System (WMS) typically is used by various departments in the government to track end to end lifecycle of a project (scope and finances).

The input to Works could be a decision that is taken in the legislature for the construction of new capital works or demand that is generated from within society or officers, for maintenance of existing projects.

• Construction of new metro rail is of nature capital works (New Works)

• Repair of existing roads is of nature operations and maintenance (O&M)

Read on to learn more about the features and capabilities supported by Works.

Estimation

• Once the project is decided, the first step is to estimate the cost of the project.

• The estimation includes multiple steps.

  1. Estimate Proposal:

     • The Estimate proposal is for getting the in-principal approval for the project. If approved, the concerned engineer can start to make detailed estimates for the project.

     • The estimate proposal contains high-level details like the name of the project, a brief description, a few line items that constitute the project and the multiple budget heads to finance the project.

  2. Detail Estimate:

     • A detailed Estimate is prepared mostly after the estimate proposal is approved. (In most cases, these start simultaneously, as the concerned engineer would already know the chances for approvals).

     • A detailed Estimate is generally prepared using offline tools supporting advanced functionalities and methods of doing scope estimation. For example, in the case of Civil Projects, an estimation tool/process already has Plinth Area Estimate, Service Unit Method, Floor Area Method, Carpet Area Method, Typical Bay Method, and Cost Comparison Method. It is possible to do a very detailed analysis using these inputs.

  3. Abstract Estimate:

     • An abstract estimate is a grouping and summary of the bill of quantities that evolved from a detailed estimation process.

     • The concerned engineer enters the abstract estimate details into WMS. This goes through an approval process with necessary stakeholders and departments depending on the nature of the work and the estimated cost.

  4. Sub Estimate:

     • An Estimate is sometimes divided into Sub Estimates (For large or multi-location projects etc) for better management purposes.

     • Sub-Estimates are later grouped into work packages for an easy tendering process.

  5. Spill Over Estimate:

     • For a project that spreads into multiple financial years, a spillover estimate is created for that year. Hence no new request for assetisation is needed.

  6. Revised Estimate:

     • Under circumstances where the scope & finances of the project go beyond the estimated amount and the set buffer, a revised estimate needs to be created and moved through the approval process.

Tendering

1. Work Packages created from Estimates/Sub Estimates, essentially comprise the scope & bill of quantities that provide contractors with enough information to bid for the contract.

   • Authorities Draft Tender Papers (DTP) using Work Packages.

2. Bids are invited from contractors between set dates. There is also a negotiation process that happens on the bid amount. The contractor with the lowest bid is selected.

3. The Authority issues a Letter of Intent (LOI) to enter into a contract with the contractor.

   • The contractor issues a Letter of Acceptance in response to the LOI.

Contracting

1. A Work Order is then created and shared with the contractor.

   • A work order is a detailed document that contains Scope, Bill of Quantities, Timelines, Terms and Conditions, Details of Contractor, Liability Periods, Other Documents etc.

2. A Work order also goes through the approval process.

Measurement

1. Before the measurement starts, there are certain offline checks required. For example, acceptance letter issued to date, letter acknowledgement date, work order acknowledgement, signed site handover date, work commenced date etc.

2. Measurement is essentially of two types.

   • Tracking Milestones:

     • Milestones are set up during the contracting phase and before the project starts. These milestones describe the timeline for each phase and the percentage of work that will be completed in various stages.

     • As a milestone is reached, the completion status can be tracked on the WMS.

     • All milestones should be in the completed stage to process the final contractor bill.

   • Tracking Measurement Book:

     • MBook is also set up for detailed project tracking. MBook measurements are derived from abstract estimates and track the day-day progress of completed work.

     • MBook measurements can be entered by the vendor and verified by employees or can be entered by ground inspectors/ field staff on a regular basis.

Contractor Bill Payments

1. As the project progresses, the contractor raises the invoice for which bills are created by the employee in the system under specific budget heads and sent for approval

2. Approved bills are sent to the finance department for disbursement.

   • Advance Bill:

     • Bill that is raised before the commencement of work. For example, to buy construction materials or to procure labour.

   • Part Bill:

     • Bills that are raised during the course of work.

     • In an ideal scenario, these bills are tightly coupled with the amount of work that is done (MBook measurements)

   • Final Bill:

     • The last bill that is raised before completing the project.

Project Closure

Closing the project is a set of activities/checklists (prospective list given below) that are run to ensure all requirements are fulfilled.

1. Assetisation request raised

2. Final bill approved

3. Site inspection done

4. Site handover done

5. Contractor feedback submitted etc

Reports & Dashboards

Reports and Dashboards give employees views and ways to analyze project performance within their jurisdiction. This also includes timelines, delays, risks, projections etc.

1. Some of the reports are

   • Work progress register

   • Estimate appropriation register

   • Estimate abstract report by the department

   • Contractor bill report

   • Works utilisation report

   • Retention money recovery register

2. Each report will be made available to be downloaded in PDF as well as Excel.

DSS dashboard will also be included.

Master Records

Many master records are required for the smooth functioning of WMS.

Some of these are listed below:

1. Contractor Class Master

2. Bank Master

3. Department Master

4. Department Category Master

5. Contractor Master

6. Election Ward Master

7. Location Master

8. Work Category Master

9. Beneficiary Master

10. Nature of Work Master

11. Type of Work Master

12. Sub-Type of Work Master

13. Recommended Mode of Entrustment Master

14. Fund Master Master

15. Function Master

16. Budget Head Master

17. Scheme Master

18. Sub-Scheme Master

19. Designations Master

20. User Master

Find the detailed process flow illustrating the steps in Works within various value bundles is given below. Refer to the colour legend on top of the attached diagram for a better understanding.