DIGIT Works
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Works v1.1
Works v1.1
  • Introducing Works
    • What's New
  • Design Approach
    • Approach
    • Solution Design
  • Specifications
    • Functional Specifications
      • Project
      • Estimates
      • Organisation
      • Attendance Management
      • Measurements
      • Muster Roll
      • Expenditure / Billing
      • Contracts
    • Release Notes
      • MDMS & Configuration Updates
      • Test cases
      • Data Migration
      • Service Build Updates
  • Reference Implementations
    • MUKTASoft v2.1
    • MUKTASoft v2.2
      • Specifications
        • Roadmap
        • User Persona
        • Functional Requirements
          • Product Requirements Document v2.0
          • Product Requirements Document v2.1
            • Employee Mobile Application
            • Aadhaar Integration
            • Estimate Templates
            • SOR Rate Analysis
          • User Stories
            • Time Extension
              • CBO: Create Time Extension
              • Time Extension Workflow
              • EMP: Create Time Extension
              • Search and View Time Extension
              • CBO: My Requests
              • CBO: Edit Time Extension
            • JIT-FS Integration
              • Fund Allocation Register
              • Create Payment Instruction
              • PIS: Payment Instruction Status
              • PAG: Payment Advice Status
              • PD: Update payment details
              • FD: Update Failed Payments
              • Create Revised Payment Instruction
              • Revised PI: Update payment details
              • Revised PI: Updated Failed Payments
              • Search Payment Instruction
              • View Payment Instruction
            • Work Order
              • Create Work Order
              • Work Order Workflow
              • Work Order Inbox Page
              • Create/ Submit Work Order
              • Edit/Submit Work Order
              • Verify & Forward
              • Send Back
              • Send Back To Originator
              • Reject Work Order
              • Approve
              • Search Work Order
              • Work Order PDF
            • Dashboard v1.0
              • Commons
              • KPIs: Actions Items
              • KPIs: SLA Breached
              • KPIs: Leaderboard
              • KPIs: Activities by Status
              • KPIs: Payments
              • KPIs: Expenditure
            • Schedule of rates
              • Create SOR
              • Search SOR
              • View SOR
              • Modify SOR
              • Add/ Modify Rate
            • Detailed Estimate
              • Create Detailed Estimate
              • Change in workflow
              • Change in edit estimate
              • Search and View Detailed Estimate
            • Detailed MB
              • Create MB
              • MB Inbox
              • MB Workflow
              • Search MB
              • View MB
              • Edit MB
            • Employee Mobile Application
              • Employee Login
              • Home Page
              • Work Orders
              • Create/ Edit MB
              • Measurement Books
              • View Measurement Book
            • Aadhar Integration
              • Wage Seeker's Registration
              • Wage Seeker Modification
            • Improvements
              • Moving Skills to SOR Master
              • Re-payment of failed payment
              • Revising estimate calculation logic
              • Material purchase payment to CBO
            • Estimate Template
              • Create Template
              • Search Template
              • View Template
              • Modify Template
              • Change in estimate to add template
            • Rate Analysis
              • Add/ Edit Rate Analysis
              • View Rate Analysis
              • Revising Rate
              • Analysis Statements
              • Utilization Statements
              • Download of analysis statements
            • Data Protection & Privacy
              • Display Privacy Notice In Login
              • Display Bank Account Details On Wage Bill
              • Display Muster Roll Details
              • View Payment Instruction - Mask Account Number & IFSC
              • View /Edit Wage Seeker Details
              • View/Edit Organisation Details
              • Display Engaged Wage Seeker Details
              • Display Organisation Profile & Bank Details
              • Track Attendance Changes
              • View Muster Rolls
              • Search Wage Seeker
              • Remove PII & Sensitive Data From Additional Fields
      • Deployment
        • Release Notes
          • Service Build Updates
          • Data Migration
          • Test Cases
        • Deployment Guide
        • SMS Adapter Services
          • Notification Consumer
          • Notification Consumer Service
          • Contact Notification Service
          • Estimate Notification
          • Expense Notification Service
          • Muster Roll Notification Service
          • Measurement Notification Service
          • Organisation Notification Service
          • Individual Notification Service
        • MUKTASoft Services
          • IFMS Adapter
          • Expense Calculator
          • Works PDF
          • MUKTA Services
          • Bank Account Search
          • Individual Search
          • Organisation Search
          • Bill Scheduler
          • Statements
          • Rate Analysis
        • Configuration
          • Master Data Templates
            • Project Type
            • Target Demography
            • Unit Of Measurement (Units)
            • Overheads
            • Skill Category & Skills
            • Community-Based Organisation Roles
            • Scheme
            • Expense Heads
            • Standard Deductions
            • Organisation Type
            • Organisation Sub Type
            • Organisation Functional Category
            • Organisation Class/Rank
            • HRMS Sections/Departments
            • HRMS Designation
            • HRMS Employment Type
            • User Role
            • Organization
            • Wage Seeker
            • Tenants
            • Ward Boundary
            • Locality Boundary
            • Payment Advice Format
            • Users Data
            • Schedule of rates
            • Rate Analysis
          • Notifications & SMS Templates
          • Localisation
          • Dashboard Reindexing
          • Platform Service Configuration
          • UI Configuration
            • Common Configurations
              • Role Configuration
              • MDMS Configuration
              • APK Generation
            • Modules
              • Project
              • Estimate
              • Workorder
                • Time Extension
              • Muster Roll
              • Bill
              • Organization
              • Wage Seeker
              • Wage Seeker (CBO Application)
              • Attendance (CBO Application)
              • Muster Roll (CBO Application)
              • Mukta Dashboard
              • Measurement
              • SORs and Rates
              • IFMS Adapter UI
              • Rate Analysis
              • Revision Of Rates
              • Estimate Template
              • Measurement Book (Mobile Application)
        • Customisation
          • Works UI
            • UI Tech Flow Diagrams
          • UI Screens Customisation
            • Document Upload Container
            • CSS Customisation
            • Inbox/Search Screen
      • Implementation
        • Pilot Roll Out Plan
        • Pilot Go Live Definition
        • Pilot Sucess Metrics
        • Success Metrics
        • Adoption Metrics
        • Adoption Template
        • Implementation Plan & Checklist
        • Issue Management - Standard Operating Procedures
        • Training Resources
          • User Manual
            • Mobile Application User Manual
              • CBO - Getting Started
                • My Works
                • Track Attendance
                • Muster Rolls
                • My Bills
                • My Requests
              • Employee - Getting Started
                • Work Orders
                • Measurement Books
            • Web Application User Manual
              • Getting Started
              • Project
              • Estimate
              • Work Order
              • Time Extension
              • Measurement Book
              • Muster Roll
              • Billing
              • Payments
              • Rates Revision
              • Registries
                • Wage Seekers
                • Organizations
                • Schedule Of Rates
                  • SOR Definition
                  • Rates
                  • Rate Analysis
                • Estimate Template
            • Kibana Dashboard User Manual
          • Training Videos
        • UAT Planning
          • UAT Test Case Scenarios
          • UAT Schedule Plan
          • Issue Reporting Template
          • UAT Credentials
  • Platform
    • Architecture
      • High Level Design
      • Low Level Design
        • Registries
          • Individual
          • Bank Account
          • Organization
        • Services
          • Project
          • Detailed Estimates
          • Contracts
          • Attendance
          • Muster Roll
          • Expense
          • Schedule of Rates (archive)
          • Detailed Measurement Book
  • Setup
    • Install Works
      • Install Using GitHub Actions In AWS
      • System Data Setup
    • Configure Works
      • Service Configuration
        • Project
        • Estimate
        • Contract
        • Attendance
        • Muster Roll
        • Expense
        • Bank accounts
        • Organisation
        • Individual
        • Estimate Template
  • General
    • Source Code
    • Roadmap
    • Discussion Board
    • Issues
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On this page
  • Context
  • Scope
  • Details
  • Role (Actors) - Action Mapping
  • Workflow States
  • SLAs
  • User Interface (UI)
  • Acceptance Criteria

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  1. Reference Implementations
  2. MUKTASoft v2.2
  3. Specifications
  4. Functional Requirements
  5. User Stories
  6. Work Order

Work Order Workflow

Context

Work order is created for an approved estimate in order to award the work to CBO and then send it for the approval process. The approval process contains various workflow levels and states associated with those levels.

Scope

Work order preparation for a work by the Work Order Creator and then its verification and approval by other users (actors) in the workflow.

Details

Role (Actors) - Action Mapping

#
Role
Action
User Persona

1

WORK ORDER CREATOR

  • Create

  • Search

  • View

  • Edit/ Re-submit

  • Submit

  • Reject

Junior Engineer/ Assistant Engineer

2

WORK ORDER VERIFIER

  • Search

  • View

  • Verify and Forward

  • Send Back

Executive Officer

3

WORK ORDER APPROVER

  • Search

  • View

  • Approve

  • Send Back

  • Send Back To Originator

  • Reject

Municipal Engineer

4

CBO ADMIN

  • Accept

  • Decline

Community based organization contact person (President/ Secretary)

Workflow States

#
Action
Role
From State
To State
Status

1

Submit

Work Order Creator

Pending for verification

Submitted

2

Verify and Forward

Work Order Verifier

Pending for verification

Pending for approval

Verified

3

Send Back

Work Order Verifier

Pending for verification

Pending for correction

Sent Back

4

Send Back

Work Order Approver

Pending for approval

Pending for verification

Sent Back

5

Send Back To Originator

<any roles having access>

<Current Status>

Pending for correction

Sent Back

6

Edit/ Re-submit

Work Order Creator

Pending for correction

Pending for verification

Re-submitted

7

Approve

Work Order Approver

Pending for approval

Approved

Approved

8

Reject

<any roles having access>

<Current Status>

Rejected

Rejected

9

Accept

CBO Admin

Approved

Accepted

Accepted

10

Decline

CBO Admin

Approved

Pending for re-assignment

Declined

11

Edit/ Re-submit

Work Order Creator

Pending for re-assignment

Pending for verification

Re-submitted

SLAs

Service Name
Action
Current State
SLAs (In Days)

Work Order

Edit/ Re-submit

Pending for correction

1

Edit/ Re-submit

Pending for re-assignment

1

Verify and Forward

Pending for verification

2

Approve

Pending for approval

1

Accept

Approved

7

User Interface (UI)

UI design is going to be the same as the estimate workflow. Only the workflow states will be displayed as per the table given above.

Acceptance Criteria

Acceptance Criteria
Description

1

Actions are configured based on role-action mapping.

2

Workflow states are defined as provided and the state transition is done accordingly.

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